Sofina Foods Inc.

  • Information Technology Co-op

    Job Location CA-ON-Markham
    Posted Date 4 weeks ago(7/20/2018 10:13 AM)
    Job Category
    Information Technology
    Job Type
    Full Time Temporary
    Job Industry
    Food Processing and Production
  • Job Description

    Information Technology Co-op-Markham


    Please note this is a Fall Co-op term from September – December


    Position Summary:

    Reporting to the Senior Manager, IT Operations East the IT Co-op position is responsible for providing first level support for end users relating to computing hardware, network permissions and software applications in use. Network security, file access permissions, hardware/software updates and upgrades are also significant accountabilities to this position.


    Key Accountabilities:

    • Provide first level support to end users for hardware and application related Issues including e-mail;
    • Responsible for monitoring and assigning network permissions to shared files and installed applications configuration;
    • Monitor server event viewers to ensure proper operations and investigate/resolve issues or escalate as necessary;
    • Prepare and deploy images on to notebooks and desktops for end users including profiles;
    • Monitor daily backup jobs to ensure successful completion, address failures or escalate if unable to address;
    • Update ticketing system and inventory.



    • Currently enrolled in a college or university program;
    • Knowledge of Microsoft's Active Directory, Microsoft Office suite and Symantec Backup Exec;
    • Technical experience in desktop and notebook hardware and the related Microsoft Operating Systems;
    • Understanding of enterprise computer operations best practices;
    • Ability to work creatively and analytically in a problem-solving environment;
    • Willingness to learn new technologies and maintain Industry knowledge;
    • Access to a vehicle is required for travel to other Sofina locations across the GTA.


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